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All orders placed on the Oakley Horseboxes Merchandise Webshop are bespoke items once they have been embroidered with a Oakley Horsebox logo - therefore they are non returnable .Tyler's will only refund items which have been sent in error by ourselves.
We do not hold stock of embroidered items all the stock is plain and we only embroider the items which are placed from orders which come through the Oakley Horseboxes Merchandise Webshop .
If you are unsure of sizing please call the Tyler's office where we will be happy to help. We can send out plain samples which you can then try on to help with your ordering. We will charge a carriage fee for this service
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Covid and Delivery Guidelines;
All of the garments ordered through the webshops are bespoke and are embroidered to order .Please be aware that our suppliers are not back to Pre-Covid delivery timescales and there may be some delays .If you have placed a order online and you need this order for a particular delivery date please contact the office to discuss.
All orders which have been embroidered will not be refunded or exchanged if they do not fit. Please contact the office if you wish to discuss sizing before you place your order.
For the health, safety and welfare of our staff and customers we have taken the decision to temporarily shut our showroom and retail area at Tylers to the general public.
Our office hours will be ; Monday- Friday ; 9.30am-5pm If you have tried to contact us by telephone and we have not answered please email the office at office@tylers-clothing.co.uk
We will be offering collection from Tylers headquarters . All internet orders will be dispatched by Royal Mail or APC Couriers to home or business addresses.